Support — 6Feets
Last updated: August 13, 2026
Get in touch
Question, bug, subscription issue: email j.kinosky@hotmail.com. We reply within 48 business hours.
Cancel your subscription
Two taps in your iPhone's Settings: open Settings → your name → Subscriptions → 6Feets, then tap Cancel Subscription.
You can also get there from inside the app: Settings → Account → Manage My Subscription takes you straight to that Apple screen, no need to dig through your phone's main Settings menu.
Your subscription is billed and managed by Apple, never by us — Apple is the only one who can stop it, and nobody but you (or whoever holds the Apple account) can do it on your behalf.
Delete your data
Two taps in the app: Settings → Account → Delete My Account, then confirm. It's immediate and permanent: your profile, your journal, your measurements, and the copy of your questionnaire disappear from the server, and everything left on your phone is erased with it.
There's no getting it back after that. If you want to keep a copy first, export your data from Settings → Privacy and Data → Download My Data before you delete.
What 6Feets isn't
6Feets is not a medical device. It doesn't diagnose anything and doesn't replace a doctor or a pediatrician — the height range it shows is an estimate, never a certainty. For any question about your growth, your puberty, or your health, talk to a healthcare professional.
More detail
The full picture lives in the Terms of Use, the Privacy Policy, and the Legal Notice.